POS
Cloudline's intelligent, tablet-based ePOS system provides the ideal solution for Quick Serve Restaurants to supercharge front of house food & beverage teams and increase revenue and efficiency.
Why choose Cloudline?
Cloudline has years of experience in generating tangible results for businesses through an innovative, modular and customisable app – here’s why our customers trust us to accelerate the growth of their business:
Easy and secure payments
Make payments easier and more convenient for your customers with Apple & Google Pay.
No Installation
No one likes to download apps that'll only be used once. Your visitor experience app is a lightweight mobile web page that can be launched through a QR code, menu, receipt or web URL.
Optimised for performance
We believe innovation is at the heart of every business' long-term success. That's why we're constantly rolling out and testing new features to optimise your operations.
First class customer support
Your visitors are our visitors. Cloudline offers same day support for when things don't go as planned.
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Automated ticket rails
Organise your orders and get your teams working efficiently to deliver an accurate, timely and measurable performance.
Easy menu management
Quick and easy menu management from your device. Swap to seasonal menus, amend pricing and remove items with Cloudline's KDS.
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Fast and intuitive interface
Cloudline's ePOS for quick serve restaurants (QSR) and food & beverage outlets is easy-to-use, quick to implement and flexible, allowing you to measure and optimise performance and delight your visitors.
We provide modern, performance-driven restaurant ePOS software with a simple, intuitive user interface, designed to help your teams with day-to-day operations, increase productivity and minimise manual inefficiencies.
The Cloudline ePOS also enables your teams to:
- Take card and mobile payments from mobile terminals across your attraction.
- Turn any web enabled device into an ePOS system, so no need for expensive equipment or training in new hardware.
- Get setup and running within a matter of minutes, with completely customisable front-end and back-end systems.
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Multi-site support
Have you got multiple food and beverage outlets or quick serve restaurants throughout your attraction? Cloudline's ePOS system allows you to manage multiple units and sites with ease, with a central reporting system as well as individual dashboards to measure performance at each establishment. View your stats and revenue from any web-enabled device and make changes to your menus and services quickly and simply.
This also enables your teams to:
- Reduce your administration overheads by having menus, reporting and analytics all in a single place, broken down by site. Make changes to your services and view your best and worst performers with ease.
- Avoid the need for separate restaurant ePOS systems and logins per site for food and beverage managers, providing a single point of truth to easily optimise productivity and performance.
- Gives you a seamless way to compare multiple teams across different units and make effective operational decisions.
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Reduce cost with the integrated KDS
Cloudline's Kitchen Display System (KDS) uses visitor data to help operators increase profitability through accelerated workflows and performance analytics, providing smart digital ticketing, a fully customisable menu manager and dynamic wait time system. Maximise efficiency at your quick serve restaurants and F&B outlets and drive performance and revenue for your attraction.
The KDS also enables you to:
- Reduce refunds through accurate order delivery and shorter queue times.
- Increase order output during peak periods through data-driven order distribution views and switch between cook-to-order and pre-prepared workflows.
- Capture restaurant performance metrics over time, view trends, collect preferences and distribute your workforce in the most efficient way.
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Track customers with the integrated CRM
The Cloudline platform comes with a fully-integrated CRM system as a standard, enabling you to track and manage your customers across multiple channels, sites and restaurants with ease. Use the intuitive dashboards to measure performance, learn your customers' preferences and inform your sales and operational strategies for your attraction.
The CRM also enables your ePOS and food & beverage teams to:
- Assess customer retention and repeat visits - see which menu items keep your visitors coming back for more and design your seasonal menus, meal deals and promotions accordingly.
- View lifetime value and encourage customer loyalty through tailored promotions and marketing incentives.
- Track historical bookings and orders and see your top performing menu items.
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Advanced ePOS analytics
Track the overall performance of each of your food and beverage outlets, restaurants and kiosks with Cloudline's advanced analytics and insight tools. Assess team, menu and overall performance with a series of dashboards, designed to help you optimise efficiency and revenue at your attraction.
Built-in analytics helps your teams understand the core F&B health metrics including:
- How each menu item is performing.
- Average spend per customer.
- Average speed of service.
- Hours open and closed.
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Accounting
Simplify your accounting operations using either the included accounting widgets or integrate directly with your financial API. The Cloudline platform allows you to see the financial information for your food and beverage sites all in one place.
This enables your financial teams to:
- Always have access to your accounting data for reports and reconciliation in realtime.
- Filter and reconcile multiple revenue streams from the platform with ease.
- Export to CSV for off-platform Excel and Google Sheets analysis.
TESTIMONIALS
Our customers love us
NICK DE CANDOLE
ThEIR PLATFORM AND TEAM HAVE DELIVERED EXCEPTIONAL VALUE
We began working with Cloudline in June 2020, both their team and platform have delivered exceptional value to our business over the period. The platform & app have been well received by our visitors with 9/10 stating it improved their visit.
January, 2022
PAUL BARRAN
Implementation & Support Has Been Excellent
Cloudline has helped us expand our existing business and overcome a stagnation by enabling us to seamlessly sell more F&B to members and visitors through new digital channels at our driving range and golf club.
January, 2022
Ollie Greenhalgh
wE GOT SET UP AND WERE SERVIng CUSTOMERS ON THE SAME DAY
We began working with Cloudline in August 2021 as a drop-in replacement for Dines. We got set-up, implemented a new feature needed for our workflow, and were serving customers on the same day. We had a great experience and look forward to operating our future events using their platform.
January, 2022
Caroline Cooney
Always OFFERs FANTASTIC SUPPORT
Cloudline has been brilliant with the setup of this all and always offers us such fantastic support.
January, 2022
Any Questions? Get in touch!
If you have any questions about our product, company, or whether we can be of help to you, please don't hesitate to get in touch with us. Someone from our team will get back to you within 24 hours* with the information you need, or to organise a demo if appropriate.
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