Entertainment Venues

Make food ordering at your entertainment venue easier, more engaging and exciting for your customers with Cloudline Mobile Order & Pay.

Why use us?

These are some reasons why many people choose to use Cloudline.

Easy and secure payments

Make payments easier and more convenient for your customers with Apple & Google Pay.

First class customer support

Your visitors are our visitors. Cloudline offers same day support for when things don't go as planned.

No Installation

No one likes to download apps that'll only be used once. Your visitor experience app is a lightweight mobile web page that can be launched through a QR code, menu, receipt or web URL.

Optimised for performance

We believe innovation is at the heart of every business' long-term success. That's why we're constantly rolling out and testing new features to optimise your operations.

Visitor marketing data collection

Collect valuable data on how your visitors interact with your attractions and experiences, to optimise your marketing and re-engagement strategies and ensure that your visitors return time and time again.

Visitor Experience

No App-Store Installation

Customers launch the web app directly from a QR-Code, email receipt, or link on your website, making the launch process effortless.

Mobile Order & Pay

Enable guests to seamlessly browse your menus ahead of their visit and from anywhere onsite, enabling them more time to build their orders and a frictionless experience when paying.

Discoverability & Events

Help your guests make the most of their time and discover more of your offering through user-friendly discovery and event management, ensuring guests don't miss a thing.


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Boost Spend Per Head

Mobile F&B Ordering

Increase Food & Beverage spend by an average of 21.6% by maximising dwell time in-front of the menu while making the ordering process easier and stress free for groups and families.

Paid Experiences & Services

ake the friction out of upselling additional tickets and experiences to onsite with the convenience and ease of digital wallets like Google Pay and Apple.

Promotional Channels

Increase exposure to any initiatives or offers you are driving as a business, whether it’s annual memberships, new seasonal Food & Beverage menus, or as simple as driving more reviews online; we’ve got you covered.


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Streamline Operations

Kitchen Display System

Help your teams serve more customers with the Cloudline Kitchen Display, helping chefs stay ahead of order backlogs when volumes pick up with triaging, aggregate menu item counting, chronological sorting and ticket automation.

Toggle Service Configurations

When you’re busier than expected, or when fewer team members arrive than scheduled we’ve got tools to help adapt service levels; toggling between table service and collection, adjusting expected wait times, prompting users to order in person, helping make these periods more manageable for you and your teams.

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Minimize Staff Overhead

Automate Manual Tasks

Order ticket rails, allergen tracking, updating event schedule boards, promotional signage; the Cloudline platform is here free up your time through automation and digitalization so you can focus on more meaningful tasks to drive your business forward.

Menu Management & Stocking

Manage your F&B units seamlessly with the Cloudline Corporate App. Enabling your F&B managers to manage menu’s across multiple sites without needing to log in and out of different environments, updating all associated apps and APIs in realtime.


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One-Stop Solution

Run Cloudline Order & Pay standalone to start taking digital orders today, no additional software required.


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TESTIMONIALS
Our customers love us

NICK DE CANDOLE

Owner @Escapade Group

ThEIR PLATFORM AND TEAM HAVE DELIVERED EXCEPTIONAL VALUE

We began working with Cloudline in June 2020, both their team and platform have delivered exceptional value to our business over the period. The platform & app have been well received by our visitors with 9/10 stating it improved their visit.

January, 2022

PAUL BARRAN

Director
@Christchurch Golf Club

Implementation & Support Has Been Excellent

Cloudline has helped us expand our existing business and overcome a stagnation by enabling us to seamlessly sell more F&B to members and visitors through new digital channels at our driving range and golf club.

January, 2022

Ollie Greenhalgh

Founder @Openaire

wE GOT SET UP AND WERE SERVIng CUSTOMERS ON THE SAME DAY

We began working with Cloudline in August 2021 as a drop-in replacement for Dines. We got set-up, implemented a new feature needed for our workflow, and were serving customers on the same day. We had a great experience and look forward to operating our future events using their platform.

January, 2022

Caroline Cooney

Group Operations @Escapade Group

Always OFFERs FANTASTIC SUPPORT

Cloudline has been brilliant with the setup of this all and always offers us such fantastic support.

January, 2022

Any Questions? Get in touch!

If you have any questions about our product, company, or whether we can be of help to you, please don't hesitate to get in touch with us. Someone from our team will get back to you within 24 hours* with the information you need, or to organize a demo if appropriate.

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Why CHOOSE CLOUDLINE?

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Enhance fan experience and drive revenue

Our platform is designed to streamline operations and help create unforgettable experiences while driving increased returns.

Mobile ordering from any seat, eliminating long queues at half-time and increasing F&B sales.

Easy navigation of the venue, with live updates on seat locations and amenities.

App notifications for instant updates on game highlights, merchandise and promotions.

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Effortless integration and rapid support

Move your stadium to a digital-first environment with ease. We seamlessly integrate into your current infrastructure and can go live with minimal downtime.

Flexible API for integration with ticketing and retail systems.

Effortless setup and onboarding for a hassle-free experience.

One-provider support ensures all queries are resolved swiftly.

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Increase revenue with data-driven insights

Tap into the full potential of your stadium’s operations. Our platform captures and analyses visitor data to optimise marketing and sales efforts.

Boost sales by 32.7% with targeted upselling and mobile purchasing.

Access detailed insights into fan behaviours, enabling smarter marketing decisions.

Real-time data allows for agile adjustments to pricing, inventory, and promotions.

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Strengthen guest experience and drive revenue

Our platform is designed to optimise operations and create memorable guest experiences while driving increased revenue.

Order anywhere; from the pool, spa, or sunbed - reducing wait times and increasing F&B sales.

Dynamic menus with real-time updates ensure accurate offerings, flexible pricing and allowance tracking.

Tap-to-order room service with translated menus enhances convenience and boosts conversions.

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Effortless integration and rapid support

Flexible API that integrates with popular Property Management Systems (PMS) like Oracle OPERA, Guestline, and Mews.

Rapid setup and onboarding, reducing lead times and avoiding disruption.

One-provider support ensures all technical issues are resolved swiftly and efficiently.

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Increase revenue with
data-driven insights

Tap into the full potential of your hotel’s operations. We help capture and analyse guest data to optimise F&B sales and marketing efforts.

Boost F&B revenue by 32.7% with digital upselling and mobile ordering.

Real-time insights of behaviours enable smarter decisions on pricing, promotions, and stock optimisation.

Make agile adjustments to menu offerings, pricing, and availability, ensuring smooth operations during busy periods.

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SUCCESS METRICS

Driving tangible results

“We began working with Cloudline in June 2020, both their team and platform have delivered exceptional value to our business over the period. The platform & app have been well received by our visitors with 9/10 stating it improved their visit.”

Nick De Candole
Owner @Escapade Group

HOW CAN WE HELP?

Frequently Asked Questions

How quickly can we implement Cloudline in our business?

You can go live with Cloudline in just one day. With your images and content ready, our team ensures a swift and seamless setup process.

Do guests need to install anything to access Cloudline?

No installation is necessary. Guests can access Cloudline directly through a QR code, although the app is available for download if preferred.

Can Cloudline integrate with our existing systems?

Absolutely. Cloudline features a robust integration API that works alongside most existing systems, ensuring a smooth transition and functional synergy.

Is it possible to use only specific features of the Cloudline platform?

Yes, Cloudline is highly customisable. The visitor app only shows the functionalities you choose to use, automatically hiding any disabled features.

What support does Cloudline offer post-implementation?

We provide comprehensive support with a single point of contact for all your app-related issues, ensuring your queries and needs are addressed promptly.

How does Cloudline help in improving our revenue?

Our platform encourages digital upselling and optimises menu interactions to increase order volumes. Additionally, the data captured allows for strategic decision-making to boost overall revenue.

How does Cloudline handle dietary information and allergens?

Cloudline displays detailed dietary information, catering to specific dietary needs and preferences, and simplifies allergen tracking to comply with health and safety standards.

What measures does Cloudline take to ensure data security?

We prioritise your data security by adhering to the highest industry standards, ensuring all guest and business data is processed and stored securely.

Are you ready to transform your guest management experience?

Join Cloudline to modernise customer experiences and boost revenue. Book a discovery call today to amplify efficiency and elevate guest experiences.

Get in touch

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