Leisure & Amusement Parks

Enable guests to make the most of their visit to your park, from bookable sessions, virtual queuing, to mobile food ordering; we’ve got you covered.

Why use us?

These are some reasons why many people choose to use Cloudline.

Easy and secure payments

Make payments easier and more convenient for your customers with Apple & Google Pay.

One tap sign-up for visitors

Start the process in one tap

No Installation

No one likes to download apps that'll only be used once. Your visitor experience app is a lightweight mobile web page that can be launched through a QR code, menu, receipt or web URL.

Visitor marketing data collection

Collect valuable data on how your visitors interact with your attractions and experiences, to optimise your marketing and re-engagement strategies and ensure that your visitors return time and time again.

First class customer support

Your visitors are our visitors. Cloudline offers same day support for when things don't go as planned.

Visitor Experience

Activity Discovery

Enable visitors to explore what you have to offer through our engaging mobile experience apps, helping your visitors seamlessly discover your activities, plan their visit and enjoy your restaurants.

Interactive Navigation

Our apps support beautiful custom themed maps to match your brand, delivering a modern experience for your guests while helping them navigate your site at ease.

Dynamic Events

Promote events through the platform and ensure your guests don’t miss a thing. With interactive daily schedules and personalized itineraries guests can’t go wrong.

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Increase Revenue

Mobile Order & Pay

Enable your guests to seamlessly order Food & Beverage on mobile, boosting average spend by 21.6% and improving customer experience. Guests want to order more, you’re just not letting them.

Paid Experiences & Bookings

Promote your onsite experiences and activities via the visitor app, increasing engagement and conversion to your paid offerings. No ticketing booths, just digital payments.

Promotional Channels

Increase exposure to any initiatives or offers you are driving as a business, whether it’s annual memberships, new investments onsite, or as simple as driving more reviews online; we’ve got you covered.

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Streamline Operations

Onsite Staffing & Preparation

Give your teams an easy and clear way to prepare and adjust staffing duties in advance of customers, helping them deliver more efficiently.

Food & Beverage

Help your teams serve more customers by capturing orders and payments on devices. Freeing them up to focus on kitchen operations, order assembly and delivery to tables.

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Data Capture

Understand Customer Behavior

Get a better understanding of where your customers are spending their time when they visit, what they enjoy, and who your most valuable customers are.

Data is King

We capture a number of different metrics so you can make data-driven business decisions and run marketing campaigns against any specific segment of your customer base, enabling you to turn occasional visitors to frequent visitors, and frequent visitors into members.

Export for Campaigns

All of our data is exportable via CSV or via our API. No walled gardens, no headaches.

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Minimise Staff Overhead

Automate Manual Tasks

Receipt ticket rails, allergen tracking, updating event schedule boards, promotional signage; our goal is to free up your time through automation and digitalization so you can focus on more meaningful tasks to drive your business forward.

Menu Management & Stocking

Manage your F&B units seamlessly with the Cloudline Corporate App. Enabling your F&B managers to manage menu’s across multiple sites without needing to log in and out of different environments, updating all associated apps and APIs in instantly.

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TESTIMONIALS
Our customers love us

NICK DE CANDOLE

Owner @Escapade Group

ThEIR PLATFORM AND TEAM HAVE DELIVERED EXCEPTIONAL VALUE

We began working with Cloudline in June 2020, both their team and platform have delivered exceptional value to our business over the period. The platform & app have been well received by our visitors with 9/10 stating it improved their visit.

January, 2022

PAUL BARRAN

Director
@Christchurch Golf Club

Implementation & Support Has Been Excellent

Cloudline has helped us expand our existing business and overcome a stagnation by enabling us to seamlessly sell more F&B to members and visitors through new digital channels at our driving range and golf club.

January, 2022

Ollie Greenhalgh

Founder @Openaire

wE GOT SET UP AND WERE SERVIng CUSTOMERS ON THE SAME DAY

We began working with Cloudline in August 2021 as a drop-in replacement for Dines. We got set-up, implemented a new feature needed for our workflow, and were serving customers on the same day. We had a great experience and look forward to operating our future events using their platform.

January, 2022

Caroline Cooney

Group Operations @Escapade Group

Always OFFERs FANTASTIC SUPPORT

Cloudline has been brilliant with the setup of this all and always offers us such fantastic support.

January, 2022

Any Questions? Get in touch!

If you have any questions about our product, company, or whether we can be of help to you, please don't hesitate to get in touch with us. Someone from our team will get back to you within 24 hours* with the information you need, or to organize a demo if appropriate.

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Why CHOOSE CLOUDLINE?

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Enhance fan experience and drive revenue

Our platform is designed to streamline operations and help create unforgettable experiences while driving increased returns.

Mobile ordering from any seat, eliminating long queues at half-time and increasing F&B sales.

Easy navigation of the venue, with live updates on seat locations and amenities.

App notifications for instant updates on game highlights, merchandise and promotions.

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Effortless integration and rapid support

Move your stadium to a digital-first environment with ease. We seamlessly integrate into your current infrastructure and can go live with minimal downtime.

Flexible API for integration with ticketing and retail systems.

Effortless setup and onboarding for a hassle-free experience.

One-provider support ensures all queries are resolved swiftly.

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Increase revenue with data-driven insights

Tap into the full potential of your stadium’s operations. Our platform captures and analyses visitor data to optimise marketing and sales efforts.

Boost sales by 32.7% with targeted upselling and mobile purchasing.

Access detailed insights into fan behaviours, enabling smarter marketing decisions.

Real-time data allows for agile adjustments to pricing, inventory, and promotions.

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Strengthen guest experience and drive revenue

Our platform is designed to optimise operations and create memorable guest experiences while driving increased revenue.

Order anywhere; from the pool, spa, or sunbed - reducing wait times and increasing F&B sales.

Dynamic menus with real-time updates ensure accurate offerings, flexible pricing and allowance tracking.

Tap-to-order room service with translated menus enhances convenience and boosts conversions.

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Effortless integration and rapid support

Flexible API that integrates with popular Property Management Systems (PMS) like Oracle OPERA, Guestline, and Mews.

Rapid setup and onboarding, reducing lead times and avoiding disruption.

One-provider support ensures all technical issues are resolved swiftly and efficiently.

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Increase revenue with
data-driven insights

Tap into the full potential of your hotel’s operations. We help capture and analyse guest data to optimise F&B sales and marketing efforts.

Boost F&B revenue by 32.7% with digital upselling and mobile ordering.

Real-time insights of behaviours enable smarter decisions on pricing, promotions, and stock optimisation.

Make agile adjustments to menu offerings, pricing, and availability, ensuring smooth operations during busy periods.

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SUCCESS METRICS

Driving tangible results

“We began working with Cloudline in June 2020, both their team and platform have delivered exceptional value to our business over the period. The platform & app have been well received by our visitors with 9/10 stating it improved their visit.”

Nick De Candole
Owner @Escapade Group

HOW CAN WE HELP?

Frequently Asked Questions

How quickly can we implement Cloudline in our business?

You can go live with Cloudline in just one day. With your images and content ready, our team ensures a swift and seamless setup process.

Do guests need to install anything to access Cloudline?

No installation is necessary. Guests can access Cloudline directly through a QR code, although the app is available for download if preferred.

Can Cloudline integrate with our existing systems?

Absolutely. Cloudline features a robust integration API that works alongside most existing systems, ensuring a smooth transition and functional synergy.

Is it possible to use only specific features of the Cloudline platform?

Yes, Cloudline is highly customisable. The visitor app only shows the functionalities you choose to use, automatically hiding any disabled features.

What support does Cloudline offer post-implementation?

We provide comprehensive support with a single point of contact for all your app-related issues, ensuring your queries and needs are addressed promptly.

How does Cloudline help in improving our revenue?

Our platform encourages digital upselling and optimises menu interactions to increase order volumes. Additionally, the data captured allows for strategic decision-making to boost overall revenue.

How does Cloudline handle dietary information and allergens?

Cloudline displays detailed dietary information, catering to specific dietary needs and preferences, and simplifies allergen tracking to comply with health and safety standards.

What measures does Cloudline take to ensure data security?

We prioritise your data security by adhering to the highest industry standards, ensuring all guest and business data is processed and stored securely.

Are you ready to transform your guest management experience?

Join Cloudline to modernise customer experiences and boost revenue. Book a discovery call today to amplify efficiency and elevate guest experiences.

Get in touch

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