Leisure & Amusement Parks

Enable guests to make the most of their visit to your park, from bookable sessions, virtual queuing, to mobile food ordering; we’ve got you covered.

Why use us?

These are some reasons why many people choose to use Cloudline.

Easy and secure payments

Make payments easier and more convenient for your customers with Apple & Google Pay.

One tap sign-up for visitors

Start the process in one tap

No Installation

No one likes to download apps that'll only be used once. Your visitor experience app is a lightweight mobile web page that can be launched through a QR code, menu, receipt or web URL.

Visitor marketing data collection

Collect valuable data on how your visitors interact with your attractions and experiences, to optimise your marketing and re-engagement strategies and ensure that your visitors return time and time again.

First class customer support

Your visitors are our visitors. Cloudline offers same day support for when things don't go as planned.

Visitor Experience

Activity Discovery

Enable visitors to explore what you have to offer through our engaging mobile experience apps, helping your visitors seamlessly discover your activities, plan their visit and enjoy your restaurants.

Interactive Navigation

Our apps support beautiful custom themed maps to match your brand, delivering a modern experience for your guests while helping them navigate your site at ease.

Dynamic Events

Promote events through the platform and ensure your guests don’t miss a thing. With interactive daily schedules and personalized itineraries guests can’t go wrong.

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Increase Revenue

Mobile Order & Pay

Enable your guests to seamlessly order Food & Beverage on mobile, boosting average spend by 21.6% and improving customer experience. Guests want to order more, you’re just not letting them.

Paid Experiences & Bookings

Promote your onsite experiences and activities via the visitor app, increasing engagement and conversion to your paid offerings. No ticketing booths, just digital payments.

Promotional Channels

Increase exposure to any initiatives or offers you are driving as a business, whether it’s annual memberships, new investments onsite, or as simple as driving more reviews online; we’ve got you covered.

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Streamline Operations

Onsite Staffing & Preparation

Give your teams an easy and clear way to prepare and adjust staffing duties in advance of customers, helping them deliver more efficiently.

Food & Beverage

Help your teams serve more customers by capturing orders and payments on devices. Freeing them up to focus on kitchen operations, order assembly and delivery to tables.

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Data Capture

Understand Customer Behavior

Get a better understanding of where your customers are spending their time when they visit, what they enjoy, and who your most valuable customers are.

Data is King

We capture a number of different metrics so you can make data-driven business decisions and run marketing campaigns against any specific segment of your customer base, enabling you to turn occasional visitors to frequent visitors, and frequent visitors into members.

Export for Campaigns

All of our data is exportable via CSV or via our API. No walled gardens, no headaches.

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Minimise Staff Overhead

Automate Manual Tasks

Receipt ticket rails, allergen tracking, updating event schedule boards, promotional signage; our goal is to free up your time through automation and digitalization so you can focus on more meaningful tasks to drive your business forward.

Menu Management & Stocking

Manage your F&B units seamlessly with the Cloudline Corporate App. Enabling your F&B managers to manage menu’s across multiple sites without needing to log in and out of different environments, updating all associated apps and APIs in instantly.

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TESTIMONIALS
Our customers love us

NICK DE CANDOLE

Owner @Escapade Group

ThEIR PLATFORM AND TEAM HAVE DELIVERED EXCEPTIONAL VALUE

We began working with Cloudline in June 2020, both their team and platform have delivered exceptional value to our business over the period. The platform & app have been well received by our visitors with 9/10 stating it improved their visit.

January, 2022

PAUL BARRAN

Director
@Christchurch Golf Club

Implementation & Support Has Been Excellent

Cloudline has helped us expand our existing business and overcome a stagnation by enabling us to seamlessly sell more F&B to members and visitors through new digital channels at our driving range and golf club.

January, 2022

Ollie Greenhalgh

Founder @Openaire

wE GOT SET UP AND WERE SERVIng CUSTOMERS ON THE SAME DAY

We began working with Cloudline in August 2021 as a drop-in replacement for Dines. We got set-up, implemented a new feature needed for our workflow, and were serving customers on the same day. We had a great experience and look forward to operating our future events using their platform.

January, 2022

Caroline Cooney

Group Operations @Escapade Group

Always OFFERs FANTASTIC SUPPORT

Cloudline has been brilliant with the setup of this all and always offers us such fantastic support.

January, 2022

Any Questions? Get in touch!

If you have any questions about our product, company, or whether we can be of help to you, please don't hesitate to get in touch with us. Someone from our team will get back to you within 24 hours* with the information you need, or to organize a demo if appropriate.

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USE CASE

Transform your attraction park and deliver unforgettable moments.

Cloudline enhances onsite guest experiences with seamless F&B access, mobile ordering, onsite bookings and interactive maps; transforming your park into a customer-focused, revenue-driving operation.

Why CHOOSE CLOUDLINE?

Effortless digital transformation for leisure and amusement parks.

Transform your park with modern digital tools, ensuring guest satisfaction and operational efficiency.

Maximise visitor spend and satisfaction

Optimise guest experience with intuitive features designed to make every visit unforgettable. With a 9/10 customer satisfaction rating, Cloudline provides the tools needed for visitors to fully enjoy your venue, leading to higher satisfaction and return visits.

One seamless app for F&B, activities, amenities and onsite bookings.

Interactive maps that provide real-time navigation and attraction details.

Enhanced dining with real-time menu updates and allergy information.

Get started

Effortless integration and
swift support

Transition smoothly to a digital-first operational system. Our platform integrates seamlessly with your existing infrastructure, ensuring you’re up and running quickly and efficiently.

Easy integration with existing systems via our flexible API.

Go live in one day with our rapid deployment process.

Single-provider support for all your platform needs, with fast issue resolution.

Get started

Increase revenue with data-driven insights

Unlock new revenue streams by leveraging data to optimise operations and marketing strategies. Cloudline helps you capture and analyse visitor data to drive sales and improve customer targeting.

Boost revenue by 21.6% through targeted upselling and mobile ordering.

Encourage repeat purchases, with 28% of users ordering again the same day.

Seamless payments with Apple Pay and Google Pay for frictionless checkout.

Get started

Maximise visitor spend and satisfaction

Optimise guest experience with intuitive features designed to make every visit unforgettable. With a 9/10 customer satisfaction rating, Cloudline provides the tools needed for visitors to fully enjoy your venue, leading to higher satisfaction and return visits.

One seamless app for F&B, activities, amenities and onsite bookings.

Interactive maps that provide real-time navigation and attraction details.

Enhanced dining with real-time menu updates and allergy information.

Get started

Effortless integration and
swift support

Transition smoothly to a digital-first operational system. Our platform integrates seamlessly with your existing infrastructure, ensuring you’re up and running quickly and efficiently.

Easy integration with existing systems via our flexible API.

Go live in one day with our rapid deployment process.

Single-provider support for all your platform needs, with fast issue resolution.

Get started

Increase revenue with data-driven insights

Unlock new revenue streams by leveraging data to optimise operations and marketing strategies. Cloudline helps you capture and analyse visitor data to drive sales and improve customer targeting.

Boost revenue by 21.6% through targeted upselling and mobile ordering.

Encourage repeat purchases, with 28% of users ordering again the same day.

Seamless payments with Apple Pay and Google Pay for frictionless checkout.

Get started

SUCCESS METRICS

Driving tangible results

21.6%

Boost in F&B revenue

100%

Integration success rate

9/10

CX approval rating

Powerful tools for seamless park operations

Cloudline equips your amusement park with innovative features designed to enhance guest experiences and streamline operations.

Mobile order & pay

Enable guests to order food, drinks, and merchandise from anywhere in the park, reducing queues and boosting sales.

Learn more

Real-time wait times

Provide up-to-date information on ride and attraction wait times, helping guests plan their day more effectively.

Learn more

Interactive maps

Guide visitors effortlessly around your park with intuitive, real-time maps that highlight attractions, facilities, and more.

Learn more

Data-driven insights

Leverage powerful analytics to understand visitor behaviour and make informed decisions that drive revenue growth.

Learn more

Seamless integration

Easily connect Cloudline with your existing systems for a smooth transition and instant operational improvements.

Learn more

Custom delivery options

Offer tailored delivery services, whether it's to a table, parking spot, or specific location within your park.

Learn more

“We began working with Cloudline in June 2020, both their team and platform have delivered exceptional value to our business over the period. The platform & app have been well received by our visitors with 9/10 stating it improved their visit.”

Nick De Candole
Owner @Escapade Group

HOW CAN WE HELP?

Frequently Asked Questions

How quickly can we implement Cloudline in our business?

You can go live with Cloudline in just one day. With your images and content ready, our team ensures a swift and seamless setup process.

Do guests need to install anything to access Cloudline?

No installation is necessary. Guests can access Cloudline directly through a QR code, although the app is available for download if preferred.

Can Cloudline integrate with our existing systems?

Absolutely. Cloudline features a robust integration API that works alongside most existing systems, ensuring a smooth transition and functional synergy.

Is it possible to use only specific features of the Cloudline platform?

Yes, Cloudline is highly customisable. The visitor app only shows the functionalities you choose to use, automatically hiding any disabled features.

What support does Cloudline offer post-implementation?

We provide comprehensive support with a single point of contact for all your app-related issues, ensuring your queries and needs are addressed promptly.

How does Cloudline help in improving our revenue?

Our platform encourages digital upselling and optimises menu interactions to increase order volumes. Additionally, the data captured allows for strategic decision-making to boost overall revenue.

How does Cloudline handle dietary information and allergens?

Cloudline displays detailed dietary information, catering to specific dietary needs and preferences, and simplifies allergen tracking to comply with health and safety standards.

What measures does Cloudline take to ensure data security?

We prioritise your data security by adhering to the highest industry standards, ensuring all guest and business data is processed and stored securely.

Are you ready to transform your guest management experience?

Join Cloudline to modernise customer experiences and boost revenue. Book a discovery call today to amplify efficiency and elevate guest experiences.

Get in touch

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