Realtime Virtual Queueing
Eliminate queuing for your most popular rides and experiences with real-time virtual queuing.
Why choose Cloudline?
Cloudline has years of experience in generating tangible results for businesses through an innovative, modular and customisable app – here’s why our customers trust us to accelerate the growth of their business:
Easy and secure payments
Make payments easier and more convenient for your customers with Apple & Google Pay.
First class customer support
Your visitors are our visitors. Cloudline offers same day support for when things don't go as planned.
One tap sign-up for visitors
Start the process in one tap
No Installation
No one likes to download apps that'll only be used once. Your visitor experience app is a lightweight mobile web page that can be launched through a QR code, menu, receipt or web URL.
Optimised for performance
We believe innovation is at the heart of every business' long-term success. That's why we're constantly rolling out and testing new features to optimise your operations.
Visitor marketing data collection
Collect valuable data on how your visitors interact with your attractions and experiences, to optimise your marketing and re-engagement strategies and ensure that your visitors return time and time again.
Improve Visitor Experience
Waiting in line is the number one customer complaint of the leisure industry. Enable guests to enjoy your site wait-free and stress free with realtime virtual queuing.
Realtime Virtual Queuing also improves visitor experience by:
- Enabling visitors to explore more of your site whilst they wait
- Keeping visitors updated on their status in the queue
- Distributing capacity across your site to limit over crowding
Streamline Operations
Enable your teams more time to address problems by pausing the virtual queue digitally or by limiting throughput to allow more time for additional measures.
Realtime Virtual Queuing also improves operations by:
- Capturing visitor utilisation levels for future planning
- Measuring throughput KPIs to manage team performance
- Giving greater visibility to management teams
Data Analytics
Our goal is to help you leverage technology to achieve your business objectives. We capture and arm you with the knowledge you need to make business decisions backed by data.
Data Analytics can also help you reach your objectives by:
- Measuring progress with KPIs against success criteria
- Identifying when teams need additional support
- Analysing utilisation levels to adjust operating hours
- Reviewing under-capitalised revenue channels
Minimize Staff Overhead
Reduce overheads by reducing staffing requirements for crowd management and security.
Realtime Virtual Queuing also enables you to:
- Forecast throughput levels ahead of time to manage staffing resources
- Adjust activity or ride capacity levels ahead of demand surges
- Communicate visitor requirements ahead of time (age, height, clothing warnings)
TESTIMONIALS
Our customers love us
NICK DE CANDOLE
ThEIR PLATFORM AND TEAM HAVE DELIVERED EXCEPTIONAL VALUE
We began working with Cloudline in June 2020, both their team and platform have delivered exceptional value to our business over the period. The platform & app have been well received by our visitors with 9/10 stating it improved their visit.
January, 2022
PAUL BARRAN
Implementation & Support Has Been Excellent
Cloudline has helped us expand our existing business and overcome a stagnation by enabling us to seamlessly sell more F&B to members and visitors through new digital channels at our driving range and golf club.
January, 2022
Ollie Greenhalgh
wE GOT SET UP AND WERE SERVIng CUSTOMERS ON THE SAME DAY
We began working with Cloudline in August 2021 as a drop-in replacement for Dines. We got set-up, implemented a new feature needed for our workflow, and were serving customers on the same day. We had a great experience and look forward to operating our future events using their platform.
January, 2022
Caroline Cooney
Always OFFERs FANTASTIC SUPPORT
Cloudline has been brilliant with the setup of this all and always offers us such fantastic support.
January, 2022
Any Questions? Get in touch!
If you have any questions about our product, company, or whether we can be of help to you, please don't hesitate to get in touch with us. Someone from our team will get back to you within 24 hours* with the information you need, or to organise a demo if appropriate.
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